Refund Policy

Effective Date: August 4, 2026

Welcome to Lanka Class (“Lanka Class”, “we”, “our”, or “us”). This Refund Policy explains the terms and conditions regarding refunds for courses and services purchased through www.lankaclass.com.

By purchasing a course through Lanka Class, you agree to this Refund Policy.

1. About Lanka Class

Lanka Class is an online learning platform based in Sri Lanka that provides free and paid educational courses delivered by instructors through digital content, quizzes, and certificates.

Website:
https://www.lankaclass.com

Support Email:
hello@lankaclass.com

Phone:
+94 71 581 8290

2. Digital Products

All courses offered on Lanka Class are digital educational products. Since users receive immediate access to course materials after payment, refunds are subject to the conditions described below.

3. Eligible Refunds

Refunds may be considered in the following situations:

  • Duplicate payment for the same course.
  • Payment was successful, but course access was not granted due to a technical issue.
  • Incorrect payment amount was charged.
  • A course becomes permanently unavailable after purchase.
  • Other exceptional circumstances reviewed and approved by Lanka Class.

4. Non-Refundable Situations

Refunds will generally not be provided in the following cases:

  • Change of mind after purchase.
  • User did not review course details before buying.
  • User completed or partially completed the course.
  • User is dissatisfied due to personal learning preferences.
  • Failure to access the course due to the user’s own device, internet, or software issues.
  • Account sharing or violation of platform policies.

5. Refund Request Period

Refund requests must be submitted within 7 days from the payment date.

Requests received after this period may not be eligible for a refund.

6. How to Request a Refund

To request a refund, please contact:

Email: hello@lankaclass.com

Please include:

  • Full Name
  • Registered Email Address
  • Course Name
  • Payment Date
  • Payment Reference Number
  • Reason for Refund Request

7. Refund Processing

Approved refunds may be processed through:

  • PayHere
  • Original payment method
  • Bank transfer (if necessary)

Refund processing times may vary depending on the payment provider and banking institutions.

8. Technical Issues

If you experience technical issues preventing access to a purchased course, Lanka Class will make reasonable efforts to resolve the issue before considering a refund.

9. Instructor Courses

Courses are created and managed by instructors. Lanka Class acts as a platform connecting students and instructors.

Refund decisions remain subject to Lanka Class policies and applicable laws.

10. Changes to This Policy

Lanka Class reserves the right to modify this Refund Policy at any time. Updated versions will be published on this page.

11. Contact Us

If you have questions regarding this Refund Policy, please contact:

Lanka Class

Website:
https://www.lankaclass.com

Email:
hello@lankaclass.com

Phone:
+94 71 581 8290